Brighton Summary - October 2024

CHATGPT - THE ELEPHANT IN THE ROOM FOR NEWS PUBLISHERS

Key Takeaways

  1. The Rise of ChatGPT:

    • Launched in November 2022
    • Reached 1 million users in 5 days, 100 million in 2 months
    • Seen as a threat to Google, content creators, and even other LLMs
  2. Impact on News Industry:

    • AI-generated content is increasing in Google's top 10 SERPs
    • 'Human' news is still seen as premium
    • Gen-Z is more accepting of AI-generated content if disclosed
    • Half of news publishers expect little revenue from AI licensing deals
  3. News Industry Reaction to AI:

    • Mixed approach to licensing deals and lawsuits
    • 53% of news sites block OpenAI's crawler
    • 89% of top-ranking Google News content blocks ChatGPT
  4. AI in Journalism:

    • AI content production isn't new (e.g., Press Association's RADAR)
    • AI Overviews are less likely to be used for hard news
    • AI voice cloning expected to increase by 26% by 2030
  5. Opportunities for Adaptation:

    • Focus on data journalism
    • Leverage social channels alongside websites and apps
    • Explore AI voice cloning for reading articles
  6. Strategies for Evolution:

    • Prioritize quality journalism with a focus on accuracy and facts
    • Ensure investigative content remains human-driven
    • Deploy broad news aggregation across various platforms
    • Invest in podcasts and be open to AI voice innovations
    • Utilize segmented email marketing
    • Recognize the decline in social media referral traffic

Action Items

  1. Implement Authenticity Measures:

    • Develop systems to verify and showcase the authenticity of human-created content
    • Consider implementing QR codes or similar tech for trust signals
  2. Enhance Investigative Journalism:

    • Invest in human-driven investigative reporting to differentiate from AI-generated content
    • Focus on storytelling and surprising elements that AI might struggle to replicate
  3. Expand News Aggregation:

    • Develop strategies for broad news aggregation across various platforms (Google, Yahoo, Bing, Apple News, etc.)
    • Test and refine aggregation approaches regularly
  4. Develop Podcast Strategy:

    • Build or expand podcast offerings
    • Explore AI voice cloning technologies for potential implementation
  5. Optimize Email Marketing:

    • Develop segmented, audience-led email marketing campaigns
    • Use AI to personalize content while maintaining human oversight
  6. Reassess Social Media Strategy:

    • Recognize the declining trend of clicks from social media to news sites
    • Develop strategies to engage audiences directly on social platforms
  7. AI Content Policy:

    • Decide on a clear policy regarding AI-generated content (creation, usage, disclosure)
    • Regularly review and update crawler blocking policies
  8. Data Journalism Focus:

    • Invest in tools and training for data journalism
    • Use AI to assist in data analysis while maintaining human interpretation and storytelling
  9. Voice and Audio Content:

    • Experiment with AI voice cloning for reading text articles
    • Develop a strategy for creating more audio content
  10. Authenticity Verification:

    • Implement or improve fact-checking and verification processes (e.g., BBC Verify)
    • Consider developing a system to showcase the provenance of reporting

Remember: The key is to embrace AI as a tool to enhance human journalism, not replace it. Focus on what humans do best – investigative reporting, storytelling, and providing context and analysis.

For more information:

  • LinkedIn: /in/duncancolman
  • Twitter: @duncseo